Effective Date: February 21, 2025
Last Updated: 22 September, 2025
Green Grazers (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
We may collect personal information from you in various ways, including:
When you visit our website: Information such as your IP address, browser type, device type, and access times may be collected.
When you book our services: We collect details like your name, address, phone number, and email address.
Through communications: Information you provide when contacting us via phone, email, or our website contact form.
Through analytics and advertising tools: Information about how you interact with our website, which may be linked with data provided by third parties such as Google.
The personal information we collect is used to:
-Provide and manage our lawn mowing and gardening services
-Communicate with you regarding appointments, services, and promotions
-Improve our services and website functionality
-Run analytics and advertising campaigns (including remarketing)
-Comply with legal obligations
We use Google Analytics, including Google Signals, to understand how visitors use our website and to improve our services and advertising.
Google Signals provides us with aggregated insights into demographics, interests, and cross-device behaviour (for users who are signed into their Google accounts and have enabled personalised ads). This information is de-identified and aggregated — we cannot see your personal details.
We also use Google Ads for advertising and remarketing purposes. Google and its partners may use cookies and device identifiers to show you ads based on your past visits to our website.
-To analyse website traffic and visitor behaviour
-To improve our services and website content
-To run and optimise advertising campaigns, including remarketing
You can control how Google uses your information, or opt out of personalised advertising, by visiting:
You can also view, delete, or manage your activity data directly through Google My Activity.
We do not use Google Signals or Google Ads to collect or target information about sensitive categories (such as health, race, religion, or similar).
We do not sell your personal information. We may share personal information only:
-When required by law
-With trusted service providers who assist us in operating our business (e.g., payment processors such as Square, analytics providers such as Google), bound by confidentiality obligations
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
You have the right to access and correct your personal information held by us. To do so, please contact us using the details provided below.
Our website uses cookies and similar technologies to:
-Enable website functionality
-Measure performance through analytics
-Support personalised advertising
You can adjust your browser settings to refuse cookies, but this may affect website functionality.
If you are located in the EU/EEA or California, you may also be presented with a cookie consent notice when visiting our site.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date listed at the top of the policy.
For questions or concerns about this Privacy Policy or your personal information, please contact us:
Green Grazers